Terms and Conditions
Last updated: 24 April 2026
1. About Us and This Website
UK Home Lifts (ukhomelifts.co.uk) is operated by a company registered in England and Wales with company registration number 10918465 (“we”, “us”, “our”).
This website provides independent information about home lifts available in the UK and offers a quote request service that connects you with home lift suppliers. We are an information and referral service, not a home lift supplier or installer.
Contact email: hello@ukhomelifts.co.uk
2. Acceptance of Terms
By accessing and using this website, you confirm that you accept these terms and conditions and agree to comply with them. If you do not agree with any part of these terms, you should not use this website.
These terms are governed by the laws of England and Wales. If you are a consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident, and nothing in these terms affects your rights as a consumer under applicable UK consumer protection legislation, including the Consumer Rights Act 2015.
3. Our Quote Request Service
3.1 How it works: When you submit a quote request through our website, we will attempt to connect you with up to three home lift companies from our network of suppliers. These companies may then contact you directly to provide a quote.
3.2 No guarantee of quotes: We cannot guarantee that you will receive a quote. Factors such as your location, the type of lift required, or supplier availability may mean we are unable to match you with a suitable company. If we cannot help, your data will be deleted from our systems.
3.3 Independent suppliers: The home lift companies we connect you with are independent businesses. We do not control their pricing, products, services, installation quality, or customer service. Any contract you enter into for the purchase or installation of a home lift is between you and the supplier directly.
3.4 No endorsement: Our inclusion of any company on this website does not constitute an endorsement, recommendation, or guarantee of their products or services. We encourage you to carry out your own due diligence before entering into any agreement with a supplier.
4. Information on This Website
4.1 General information only: The content on this website is provided for general information purposes only. It is not intended to amount to advice on which you should rely. You should obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.
4.2 Accuracy: Although we make reasonable efforts to keep the information on our website up to date, we make no representations, warranties, or guarantees that the content is accurate, complete, or current. Prices, specifications, and availability of home lifts may change without notice.
4.3 No professional advice: We do not provide financial, medical, legal, structural, or building regulation advice. For matters relating to building regulations, planning permission, structural assessments, or accessibility requirements, you should consult a qualified professional.
5. Your Consumer Rights
If you are a consumer resident in the UK, your statutory rights under the Consumer Rights Act 2015 and other applicable consumer protection legislation are not affected by these terms. This includes your rights relating to:
- Services being performed with reasonable care and skill
- Information provided being binding where you rely on it
- Your right to a remedy if services do not meet the required standard
For more information about your consumer rights, visit Citizens Advice or contact the Citizens Advice consumer helpline.
6. Intellectual Property
All content on this website, including text, images, graphics, logos, and page design, is the intellectual property of UK Home Lifts unless otherwise stated. You may not reproduce, distribute, modify, or republish any content from this website without our prior written consent.
You may print or download content from this website for your personal, non-commercial use only.
7. Limitation of Liability
7.1 Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
7.2 To the extent permitted by law, we exclude all conditions, warranties, representations, or other terms which may apply to our website or any content on it, whether express or implied.
7.3 We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising from:
- Your use of, or inability to use, our website
- Any reliance placed by you on information or content on our website
- Any dealings you have with home lift companies introduced through our service
- The quality, safety, or suitability of any products or services provided by third-party suppliers
7.4 We accept no responsibility for quotes, products, or services provided by the home lift companies in our network. Any complaints about a supplier should be directed to that supplier in the first instance.
8. Third-Party Links
This website may contain links to third-party websites. These links are provided for your convenience only and do not signify our endorsement of those websites. We have no control over the content or availability of third-party websites and accept no responsibility for them.
9. Use of the Website
You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this website by, any third party. Prohibited behaviour includes:
- Submitting false or misleading information through the quote request form
- Attempting to gain unauthorised access to our systems or data
- Using the website to transmit any unsolicited or unauthorised advertising or promotional material
- Knowingly introducing viruses or other malicious software
10. Privacy and Data Protection
Our use of your personal data is governed by our Privacy Policy, which forms part of these terms. By using this website and submitting information through our forms, you consent to such processing as described in the Privacy Policy.
For details about how we use cookies, please see our Cookie Policy.
11. Changes to These Terms
We may revise these terms at any time by amending this page. Please check this page regularly to take notice of any changes, as they are binding on you. The “Last updated” date at the top of this page indicates when these terms were last revised.
12. Governing Law and Jurisdiction
These terms are governed by the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer, you may also be entitled to use the European Commission’s Online Dispute Resolution (ODR) platform, available at https://ec.europa.eu/consumers/odr.
13. Severability
If any provision of these terms is found to be invalid or unenforceable by a court, the remaining provisions shall continue in full force and effect.
14. Contact Us
If you have any questions about these terms and conditions, or wish to make a complaint, please contact us at:
Email: hello@ukhomelifts.co.uk