Last reviewed and updated: 27 September 2026
The short answer. Tell your buildings insurer before the work starts. A through-floor lift means cutting an opening in a floor, and a shaft lift means building an enclosure, so most insurers will treat it as a structural alteration. One policy wording we read asks for 30 days’ notice of building work. Once fitted, a lift that cannot easily be removed and reused is usually part of the buildings, not the contents. No UK insurer we found publishes what a lift does to premiums. LOLER thorough examinations do not apply to a lift used only by the household in a private home.
Why an insurer cares about a lift
| Lift type | Typical building work |
|---|---|
| Through-floor cabin lift (Stiltz, Lifton, Terry, Wessex, Companion) | Aperture cut through ceiling and floor, trimmed joists, sealed floor panel upstairs |
| Screw-drive shaft or platform lift (Aritco, Cibes, SWIFT) | Self-contained shaft, often on a shallow recess, sometimes serving more than two floors |
| Vacuum tube lift | Opening through the floor for the tube |
Each changes the structure and adds to the rebuild cost, and each usually needs Building Regulations approval. Aviva’s customer guidance is blunt: “You’ll need to tell your insurer about any changes or alterations you’re planning on making to the structure of your home.” It adds that such changes can “change the original value and sum insured you have the home insured for”.
What the law expects you to disclose
Home insurance bought for personal use falls under the Consumer Insurance (Disclosure and Representations) Act 2012. Section 2(2) says: “It is the duty of the consumer to take reasonable care not to make a misrepresentation to the insurer.”
The duty applies when you buy, renew or change cover. Section 2(3) adds that failing to confirm or amend details you gave earlier can itself be a misrepresentation, so a renewal that still says “no structural alterations” after a lift has gone in is a risk.
Schedule 1 sets out the insurer’s remedies:
| Type of misrepresentation | What the insurer may do |
|---|---|
| Deliberate or reckless | Avoid the policy, refuse all claims and keep the premiums, unless that would be unfair |
| Careless, insurer would not have offered cover | Avoid the policy and refuse claims, but return the premiums |
| Careless, insurer would have offered different terms | Treat the policy as if those terms applied |
| Careless, insurer would have charged more | Reduce any claim in proportion to the premium actually charged |
The last row is the likeliest to bite, even on a claim unrelated to the lift.
What a policy wording actually says
Between renewals, the policy’s own conditions govern. Policy Expert’s Silver home insurance wording is a typical example: “You must tell us before the start of any building work, conversions, renovations, demolitions and extensions at your property. You must tell us about the work at least 30 days before it starts.”
A lift installation is building work by any ordinary reading. Other insurers word this differently, so read your own booklet’s general conditions, and if it wants notice before work starts, tell them when you accept a quote.
Is a home lift buildings or contents?
Usually buildings, but the insurer’s definition decides. Policy Expert’s wording puts in “buildings” the “permanent fixtures and fittings in or mounted upon the buildings that could not easily be removed and reused”. Its “contents” covers “fixtures and fittings which can be easily removed and reused such as carpets and curtains”.
A through-floor lift runs on rails fixed to the structure and needs a specialist crew to remove, with the floor then reinstated at a typical £1,000 to £1,500. That is hard to call easily removed. A shaft lift is more clearly a fixture still.
- Check the rebuild figure. Through-floor lifts cost £13,000 to £28,000 installed (UK, 2026), and the buildings sum insured should cover putting one back. Our price guide has bands by type.
- Get it in writing. Ask the insurer by email which section covers the lift and whether any cover is restricted while work is under way.
- Rented or financed lifts. Read the agreement to see who is expected to insure the lift.
Damage during installation is usually excluded
Aviva’s guidance says: “Most home insurance policies exclude accidental damage as a result of buildings alterations, renovations, extensions or repairs.” Policy Expert’s wording excludes “loss or damage as a result of any alterations, extensions, renovations or repairs to the buildings” from its extra accidental damage cover.
If the installer cracks a ceiling while cutting the aperture, your own policy may not pay. Ask for a copy of the installer’s public liability certificate before work starts.
Breakdowns are not an insured event
Policy Expert’s wording excludes “wear and tear” and “gradual deterioration” across the policy, and “mechanical or electrical breakdown or failure” from its accidental damage cover. A failed motor, battery or controller is a warranty or service-contract matter. Our comparison of home lift warranties shows what each of the nine main brands publishes.
Visitors, carers and liability
Buildings and contents policies normally include liability cover for injuries to visitors; Policy Expert’s Silver wording pays “up to £2,000,000 for any one claim” under each section.
Paid carers are different. HSE’s guidance on care in people’s own homes says: “If you visit someone’s home, and are required to use the service user’s own equipment, this equipment is not considered to be supplied for use at work.” The service user “has no duties under the Lifting Operations and Lifting Equipment Regulations (LOLER)”; the care worker’s employer carries the duty, so expect a care agency to ask how your lift is maintained.
Does LOLER apply to a home lift?
Not in a private home where only the household uses it. HSE’s page on passenger lifts says: “lifting equipment which is not provided for, or used by, people at work (eg stair lifts in private dwellings and platform lifts in shops used for customer access) will not be subject to either LOLER or PUWER.”
LOLER does apply where a lift is provided for people at work. HSE adds that organisations with a business connection to a lift “still have some responsibility for the health and safety of people they don’t employ”, and that a similar regime of maintenance and examination “may be entirely ‘reasonably practicable'”. A landlord or care provider that supplies a lift may therefore examine it on a LOLER-style schedule anyway. Engineering insurers such as Allianz sell that work, and Allianz says lifting equipment needs “an in-date thorough inspection, completed by a competent person, every 6 or 12 months (depending on the equipment type and utilisation)”. For a private home lift an independent examination is optional but useful evidence of upkeep.
Will a home lift change your premium?
We could not find a published figure from any insurer, broker or trade body, and we will not estimate one. Only a quote with the lift declared will tell you.
Documents to keep
Your insurer may ask for some of these after a claim, and a buyer’s solicitor will ask for most when you sell (see does a home lift add property value).
| Document | Who provides it | Why it matters |
|---|---|---|
| Building Control completion or final certificate | Council building control or a registered building control approver | GOV.UK warns that without approval “you will not have the certificates of compliance you may need when you want to sell your home” |
| Declaration of conformity (UKCA or CE) | Manufacturer | Shows the lift was built to the applicable standard, usually BS EN 81-41 for lifting platforms |
| Electrical installation certificate (Part P) | Registered electrician | Covers the new circuit |
| Structural engineer’s calculations | Engineer, if used | Support the approval for the aperture or shaft |
| Warranty terms | Manufacturer or installer | Show cover and servicing conditions |
| Commissioning record, service and examination reports | Installer, service engineer | Evidence of testing and maintenance |
| Invoice and VAT eligibility declaration | Installer | Proves cost and any 0% VAT treatment |
| Installer’s public liability certificate | Installer | Your route if work damages the house |
| Insurer’s written confirmation | Your insurer | Proves you disclosed the work |
Flats and leasehold homes
In a leasehold flat your own policy probably does not insure the structure. GOV.UK says: “Your landlord will usually be responsible for insurance of the building (not the contents)”. You can ask for a summary of that policy. Tell the freeholder or managing agent, who deals with the block insurer, and check whether the lease requires written consent before any floor is cut. Our guide to home lifts in listed buildings, flats and leasehold homes covers consent.
UK Homelifts does not sell, supply or install lifts, and we have no arrangement with any insurer. The wording quoted here comes from documents we read on 26 September 2026.
Frequently asked questions
Do I have to tell my home insurer I have fitted a lift?
In most cases yes. Fitting a through-floor or shaft lift cuts or builds into the structure, which insurers generally treat as a structural alteration. Some wordings require notice before building work starts, and one we read asks for at least 30 days. At renewal you must also correct any earlier answer that is no longer true, because failing to amend old details can count as a misrepresentation.
Is a home lift covered by buildings or contents insurance?
Usually buildings. Many policies define buildings to include permanent fixtures that cannot easily be removed and reused, while contents covers fixtures that can, such as carpets. A through-floor lift fixed to rails and running through a cut floor needs a specialist to remove it and the floor reinstating afterwards. Ask your insurer to confirm the section in writing, because definitions vary.
Will my premium go up after fitting a home lift?
We could not find a published figure from any insurer, broker or trade body, so we cannot give one. The likely drivers are a higher rebuild sum insured, because the lift adds to reinstatement cost, and the insurer’s own view of the alteration. The only reliable answer is a quote with the lift declared, and comparing a second insurer is sensible if the increase looks large.
Does LOLER apply to a lift in my own home?
Not if only you and your household use it. HSE states that lifting equipment not provided for or used by people at work, such as stairlifts in private dwellings, is not subject to LOLER. The position changes when an employer provides a lift for staff. Care workers using your own lift are covered by their employer’s duty, and HSE says the homeowner has no LOLER duties in that case.
I live in a leasehold flat. Who do I tell?
The freeholder or managing agent, as well as your own contents insurer. In a leasehold block the landlord usually insures the building and recovers the premium through the service charge, so the block insurer needs to know about structural work. Your lease may also require written consent before any alteration to the floor or structure, so check it before you commit to an installer.
Next steps
- Get free quotes from installers covering your postcode. We take no commission, and a written quote gives you the details your insurer will ask for.
- Estimate the cost with the home lift cost calculator, so you know how far the sum insured may need to rise.
- See whether a Disabled Facilities Grant or other funding applies with our grants checker.
Related guides
Sources
- Consumer Insurance (Disclosure and Representations) Act 2012, section 2 (checked 26 September 2026)
- Consumer Insurance (Disclosure and Representations) Act 2012, Schedule 1 (checked 26 September 2026)
- Aviva: The home improvements you need to tell your insurer about (checked 26 September 2026)
- Policy Expert: Silver home insurance policy wording (PDF) (checked 26 September 2026)
- HSE: Passenger lifts and escalators (checked 26 September 2026)
- HSE: LOLER overview (checked 26 September 2026)
- HSE: Care provided in people’s own homes (checked 26 September 2026)
- Allianz: Lifts and lifting equipment inspection services (checked 26 September 2026)
- GOV.UK: Building regulations approval (checked 26 September 2026)
- GOV.UK: Leasehold property, service charges and other expenses (checked 26 September 2026)
UK Homelifts is an independent information site. We do not sell, supply, install or service lifts and are not affiliated with any manufacturer or insurer. This page is general information, not legal, insurance or financial advice. Policy wordings differ, so check your own policy and speak to your insurer or a regulated broker about your circumstances.



